MonkeyKat Books Assistant Manager Position

 

The Assistant Manager oversees daily operations at our independent bookshop, focusing on people management and operational excellence. This role ensures a unified brand message while fostering a welcoming environment for staff and customers. Key responsibilities include managing booksellers, supporting in-store marketing efforts, and collaborating with the broader management team.

 

Key Responsibilities

 

Daily Operations:

Manage daily store operations, including scheduling and opening/closing procedures.

Create and Manage Monthly and Daily schedules. Help with inventory management.

 

Team Management:

Supervise and schedule booksellers, fostering a positive and collaborative work environment.

Train and mentor staff to deliver exceptional customer service.

 

Customer Service:

Lead by example to provide excellent customer service.

Resolve customer concerns and ensure a positive shopping experience.

 

Collaboration:

Work closely with the Event Coordinator, Owner, and Marketing Team to align strategies and execute store initiatives.

 

Merchandising:

Maintain visually appealing, organized displays and implement merchandising strategies.

Coordinate product setups for new releases, events, and promotions with Team.

 

Experience & Skills:

Min 2 years of retail experience, preferably with an independent bookstore.

Strong leadership, organizational, and communication skills.

Proficiency with retail POS systems, Canva, Google Drive, and planning software a plus.

Interest in books and independent bookstores is a must.

 

Working Conditions:

Full-time, with weekend shifts and some evenings.  Store hours are 10-6 plus occasional after-hours events.

Physical ability to stand for extended periods and perform light lifting tasks.
 

Compensation: Hourly wage plus benefits that include a 20% discount, free ARCs & ALCs, access to amazing authors, and more bookish fun!

 

To apply please send a resume and a cover letter to kat@monkeykatbooks.com. Please include “Assistant Manager Position” in the subject line of your email.

 

MonkeyKat Books is an equal opportunity employer that is committed to fostering a work environment based in mutual respect and inclusion. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

 

About MonkeyKat Books:

MonkeyKat is a woman-owned independent bookstore in Sanford, NC, committed to being a welcoming, friendly, and inclusive space for all people. We believe that books are magic, and that literature is one of the best ways to create empathy, transportation, and transformation. We are enthusiastic about offering thoughtfully selected voices and stories on our shelves, and about hosting affordable events featuring emerging writers as well as long-adored authors. MonkeyKat Books is a place for children to feel comfortable, for young readers to grow into lifelong readers, and for our neighbors to be introduced to vibrant new books. At MonkeyKat, we provide the community a third space, not home and not work, a space to unplug and unwind and to connect with others as well as their creative selves.